Measuring ROI of Training

Overview/Description In business, the purpose of the return on investment (ROI) metric is to measure, per period, rates of return on money invested in an economic entity in order to decide whether or not to undertake an investment. It is also used as an indicator to compare different investments within a portfolio. The investment with the largest ROI is usually prioritized, even though the spread of ROI over the time period of an investment should also be taken into account. Recently, the concept has also been applied to scientific funding agencies’ (e.g., National Science Foundation) investments in research of open-source hardware and subsequent returns for direct digital replication. Course Content

• Measuring the ROI of Training
• Agenda - Measuring the ROI of Training
• Measuring the Effectiveness of Training Program and Process
• The Four Levels of Evaluation
• Level 1 - Reaction
• Level 2 - Learning
• Level 3 – Behavior Application
• Level 4 – Business Results
• Level 5 -Return on Investment of Training
• Criteria for Selecting Programs for Levels 4 and 5 Evaluation
• Benefits of ROI of Training
• ROI of Training Model
• Return on Investment Formula
• Collecting Data
• Example of Performance Indicators
• Example of Hard Indicators
• Example of Performance Results
• Isolating the Effects of Training
• Steps of Converting Data to Monetary Values
• Tabulating Cost of the Program
• An Example to Illustrate ROI analysis
• Enhancing Training Effectiveness
• Source of Barriers to Training Transfer
• The Transfer Partnership
• The Transfer Matrix
• Before Training
• During Training
• After Training