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The Call Center Skills Test has been specifically designed to enable employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, the emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge.

COMING SOON
This course includes
Hours of videos

Units & Quizzes

0

Unlimited Lifetime access
Access on mobile app
Certificate of Completion

Topics covered in the test

  • Spellings
  • Email Etiquette and Skills
  • Telephone Etiquette and Skills
  • Sentence Structure
  • Analytical and Logical Ability
  • Helpdesk Etiquette and Skills
  • Computer Skills
  • Outbound Sales Skills

Overview

Course Currilcum