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This course, Collaborative problem solving for community safety, offers a range of techniques for community police officers, other community-based public service professionals and members of community groups working to solve problems collaboratively and creatively
0
18
English
English [CC]
FREE
- Learn basic syntax that can apply to any language.
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- Know the basic syntax of Javascript.
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Description
It examines some of the ways which OU specialists in creative problem solving recommend to tackle difficult problems, and how to implement them in a community setting.
Course learning outcomes
After studying this course, you should be able to:
- Implement a variety of skills and techniques aimed at improving collaborative working and decision-making with community members and partners
- Understand the role of all stakeholders in delivering effective solutions to local community safety problems.
Course content
- Introduction 00:25:00
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- Introduction 00:07:00
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- Learning and experience 00:10:00
- Different types of learning 00:20:00
- Using your everyday experiences 00:10:00
- Sources of learning 00:20:00
- Key elements of active listening 00:20:00
- Barriers to active listening 00:15:00
- Understanding what is said, understanding what is meant 00:15:00
- The importance of identifying vulnerability in community policing 00:20:00
- Key signs of vulnerability 00:15:00
- Summary 00:10:00
- Different types and sources of information 00:25:00
- Using mind maps to help make sense of complex information 00:30:00
- Further uses for mind mapping 00:07:00
- The internet – using information found online 00:40:00
- What is networking? 00:20:00
- What does networking look like in practice? 00:15:00
- How can a network support collaboration and problem solving in communities? 00:25:00
- Understanding your community network and how to use it 00:20:00
- Summary 00:10:00
- Learning to communicate more effectively 00:20:00
- Communication skills 00:20:00
- Developing your communication skills 00:15:00
- Online communication skills 00:15:00
- The process model of communications 00:25:00
- Communicating with community stakeholders 00:30:00
- Introduction 00:10:00
- Assessing critical problems in community settings 00:10:00
- What is a problem? 00:15:00
- Solving a problem 00:15:00
- Tame problems, messes and wicked problems 00:25:00
- Decision making in policing 00:30:00
- Proposing and negotiating solutions 00:10:00
- Influencing 00:15:00
- Negotiating 00:12:00
- Summary 00:12:00
Instructor
Open University UK
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