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This course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager.

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English [CC]

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Description

Course learning outcomes

After studying this course, you should be able to:

  • Understand what is meant by management and managerial effectiveness
  • Identify the roles which are fulfilled while working as a manager
  • Identify managerial activities that contribute to managerial effectiveness
  • Identify a cause of stress in managerial life from a range covering mismatches between capabilites and role, player-manager tension and everyday stressors
  • Understand time pressures and the need for time management.

Course content

  • Introduction 00:10:00
  • Learning outcomes 00:10:00
  • What do managers actually do? 00:20:00
  • What is managerial effectiveness? 00:20:00
  • What does your effectiveness depend on? 00:20:00
    • Your job 00:10:00
    • The nature of the job 00:15:00
    • The ‘job description’ approach 00:15:00
    • The roles of a manager 00:15:00
    • Interpersonal roles 00:10:00
    • Informational roles 00:10:00
    • Decisional roles 00:20:00
    • The demands, constraints and choices of your job 00:30:00
    • Your management skills 00:25:00
    • Characteristics of an effective manager 00:15:00
    • Transition into management 00:20:00
    • Making the transition 00:15:00
    • Recognising pressure and avoiding stress 00:15:00
    • Causes of stress 00:15:00
    • Symptoms of stress 00:15:00
    • Reducing stress 00:15:00
    • Managing your time 00:15:00
    • Work shedding 00:15:00
    • Time saving and time planning 00:20:00
    • Conclusion 00:10:00

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Instructor

Open University UK
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