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This course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams, and evaluating team performance.

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English [CC]

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Description

Course learning outcomes

After studying this course, you should be able to:
  • Recognize the difference between groups and teams and understand when each is more appropriate
  • Understand issues in team constitution (team roles)
  • Identify the different stages of team development and how a manager can support the team at each stage
  • Understand and identify team processes (inputs, throughputs, and outputs) and the manager’s role
  • Understand and manage conflict

Course content

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Instructor

Open University UK
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