Created by:

Profile Photo

Last updated:

April 7, 2022


Unlimited Duration


This course includes:

Unlimited Duration

Badge on Completion

Certificate of completion

Unlimited Duration


Do you need to change the way you think when faced with a complex situation? Managing Complexity: A Systems Approach, is a free course that examines how systemic thinking and practice enables you to cope with the connections between things, events and ideas. By taking a broader perspective complexity becomes manageable and it is easier to accept that gaps in knowledge can be acceptable.

Course learning outcomes

After studying this course, you should be able to:

  • Reflect on personal purposes and expectations of doing this course
  • Record personal initial and developing understandings of what the course is about
  • Keep an on-going record of these developing understandings, expectations and experiences
  • Use a Learning Journal to record any reflections
  • Take responsibility for these reflections.

Course Curriculum

    • Introduction 00:10:00
    • Learning outcomes 00:10:00
    • Thinking about expectations 00:20:00
    • Learning by experience 00:20:00
    • The nature of systems thinking and systems practice 00:20:00
    • Taking responsibility for your own learning 00:20:00
    • Appreciating epistemological issues 00:20:00
    • Review 00:20:00
    • Introduction 00:30:00
    • Making sense of the metaphor 00:15:00
    • Systems practice – unpacking the juggler metaphor 00:30:00
    • The state of ‘Being’ 00:20:00
    • Being aware of the constraints and possibilities of the observer 00:30:00
    • Appreciating your basis for understanding 00:20:00
    • Experience – making distinctions based on a tradition and constructing a history 00:30:00
    • Distinctions about systems practice 00:20:00
    • Learning and effective action 00:15:00
    • Being ethical 00:20:00
    • Reviewing some implications for systems practice 00:20:00
    • Articulating your appreciation of complexity 00:20:00
    • Experiencing complexity as mess or difficulty 01:00:00
    • Where is the complexity and what is it? 00:20:00
    • Choosing to distinguish between complex situations and complex systems 00:20:00
    • Appreciating some implications for practice 00:20:00
    • Activity answers 00:10:00
    • Conclusion 00:10:00

About the instructor

4.8 4.8

Instructor Rating







Profile Photo
Open University UK