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Last updated:

April 7, 2022


Unlimited Duration


This course includes:

Unlimited Duration

Badge on Completion

Certificate of completion

Unlimited Duration


The importance of managing people for the success of a project cannot be underestimated

This course, Managing projects through people, identifies the groups and individuals whose appropriate involvement in a project is important for its success, and considers the ways in which their contribution might be maximised.

Course learning outcomes

After studying this course, you should be able to:

  • Identify why managing people is an essential part of project management
  • Establish which people and groups of people are important for the success of a project and why
  • Explain what issues are at stake in managing them
  • Evaluate how particular groups of people involved in a project might best be handled
  • Recognise which skills are most important for managing people in projects.

Course Curriculum

  • Introduction 00:05:00
  • Learning outcomes 00:10:00
  • Why people management matters to the successful delivery of projects 00:15:00
    • What makes a good project manager? 00:30:00
    • Effective communication 00:15:00
    • Identifying and involving stakeholders in a project 00:20:00
    • Introduction 00:20:00
    • Assessing the strengths and weaknesses of a project team 00:20:00
    • The relationship with senior management 00:10:00
    • Using political skills 00:20:00
    • Introduction 00:15:00
    • Political skills 00:15:00
    • Sharing the project 00:20:00
    • Negotiation skills 00:10:00
    • Labelling behaviour 00:05:00
    • Summarising 00:05:00
    • Sticking to one good argument 00:05:00
    • Using questions 00:10:00
    • Satisfying the client and end user 00:20:00
    • Conclusion 00:15:00
    • Acknowledgements 00:15:00

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Open University UK