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Created by:
Last updated:
November 18, 2023
Duration:
Unlimited Duration
FREE
This course includes:
Unlimited Duration
Badge on Completion
Certificate of completion
Unlimited Duration
Description
Explore the intricate dynamics shaping customer loyalty among Generation Y through this insightful course on 'The Relationship Between Service Quality, Corporate Image, and Customer Loyalty.'
Delve into the nuanced interplay of service quality and corporate image, gaining valuable insights into the factors that influence the loyalty of the tech-savvy Generation Y demographic. Uncover strategies to enhance customer satisfaction, build a positive corporate image, and foster lasting loyalty in today's competitive business landscape.
Course Curriculum
- The Relationship Between Service Quality, Corporate Image, and Customer Loyalty of Generation Y Unlimited
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OpenCoursa
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