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Last updated:

April 8, 2022


Unlimited Duration

This course includes:

Unlimited Duration

Badge on Completion

Certificate of completion

Unlimited Duration


In this course, Workplace learning with coaching and mentoring, you will consider theoretical and practical issues in planning and managing learning and talent development programs in your organization.


You will explore ideas about coaching and mentoring; both are prominent learning and development tools in contemporary organizations. You will also learn about how different learning theories and philosophies become concrete in the practical decisions you make about learning and talent development. The course is designed to encourage critical and personal reflection on these practices which will enhance your learning.

Course learning outcomes

After studying this course, you should be able to:
  • Describe the generic components of the traditional training lifecycle of the training needs analysis, or TNA (sometimes called a training needs assessment), design and development, delivery and evaluation
  • Critically evaluate the strengths and limitations of the traditional training-based approach and the main implications of the shift from training to learning
  • Explain what we mean by coaching and mentoring and how they can support learning
  • Practice a range of foundation coaching skills

Course Curriculum

    • The traditional training-based approach 00:10:00
    • Training needs analysis (TNA) 00:20:00
    • Sketching out the training program 00:15:00
    • Using technology for training 00:05:00
    • Training evaluation 00:20:00
    • Current practices of evaluation 00:20:00
    • Critical thinking about TNAs 00:20:00
    • The shift from training to learning 00:10:00
    • From skills to skilfulness 00:10:00
    • A broader scope of learning 00:20:00
    • Coaching and mentoring: an overview of similarities and differences 00:40:00
    • Supporting learning in coaching and mentoring 00:10:00
    • An introduction to coaching in practice 00:40:00
    • Planning a series of coaching sessions 00:10:00
    • Using the GROW coaching model 00:05:00
    • GROW: Goals 00:30:00

About the instructor

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Open University UK