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Whether you work in higher education, business, government, a library, retail, manufacturing, or anywhere, it is not easy dealing with the public—or even coworker. A workplace may be any location either permanent or temporary where an employee performs any work-related duty. Workplace violence is any physical assault, threatening behaviour, or verbal abuse occurring in the work setting.

This course includes
Hours of videos

11 hours, 15 minutes

Units & Quizzes

10

Unlimited Lifetime access
Access on mobile app
Certificate of Completion

Know the Warning Signs

Some people commit violence because of revenge, robbery or ideology – with or without a component of mental illness. While there is no way to predict an attack, you can be aware of behaviours in coworkers that might signal future violence:
  • Excessive use of alcohol or drugs
  • Unexplained absenteeism, change in behaviour or decline in job performance
  • Depression, withdrawal or suicidal comments
  • Resistance to changes at work or persistent complaining about unfair treatment
  • Violation of company policies
  • Emotional responses to criticism, mood swings
  • Paranoia
After this workshop, you will be able to:
  1. Define workplace violence
  2. Recognize the risk factors associated with workplace violence
  3. Recognize some strategies to prevent workplace violence
Who should do this training: This training is suitable for everyone in an organisation and it aims to give a sense of protection and control over anger. It is more effective for the following professions.
  • Nurses and doctors
  • Hospitality staff
  • Stock exchange brokers
  • Bank Cashiers
  • Railway Staff
  • Construction managers
  • Facilities Managers
  • Teachers and headteachers

Course Currilcum

    • WV- Introduction 00:25:00
    • WV- Workplace Violence 00:30:00
    • WV- Types of Workplace Violence 00:50:00
    • WV- Training and Education to employees 00:25:00
    • WV- Leadership Review 03:00:00
    • Employee Story 00:40:00
    • Activity Stress Management 01:00:00
    • Stress case study – NHS Hospital Trust 00:40:00
    • Verbal violence at workplace- A reality from Pakistani context 03:00:00
    • WVT Quiz 00:45:00