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Last updated:

September 21, 2023

Duration:

4 weeks

This course includes:

4 weeks

Badge on Completion

Certificate of completion

4 weeks

Description

Whether you work in higher education, business, government, a library, retail, manufacturing, or anywhere, it is not easy dealing with the public—or even coworker. A workplace may be any location either permanent or temporary where an employee performs any work-related duty. Workplace violence is any physical assault, threatening behaviour, or verbal abuse occurring in the work setting.

Know the Warning Signs

Some people commit violence because of revenge, robbery or ideology – with or without a component of mental illness. While there is no way to predict an attack, you can be aware of behaviours in coworkers that might signal future violence:
  • Excessive use of alcohol or drugs
  • Unexplained absenteeism, change in behaviour or decline in job performance
  • Depression, withdrawal or suicidal comments
  • Resistance to changes at work or persistent complaining about unfair treatment
  • Violation of company policies
  • Emotional responses to criticism, mood swings
  • Paranoia
After this workshop, you will be able to:
  1. Define workplace violence
  2. Recognize the risk factors associated with workplace violence
  3. Recognize some strategies to prevent workplace violence
Who should do this training: This training is suitable for everyone in an organisation and it aims to give a sense of protection and control over anger. It is more effective for the following professions.
  • Nurses and doctors
  • Hospitality staff
  • Stock exchange brokers
  • Bank Cashiers
  • Railway Staff
  • Construction managers
  • Facilities Managers
  • Teachers and headteachers

Course Curriculum

    • WV- Introduction 00:25:00
    • WV- Workplace Violence 00:30:00
    • WV- Types of Workplace Violence 00:50:00
    • WV- Training and Education to employees 00:25:00
    • WV- Leadership Review 03:00:00
    • Employee Story 00:40:00
    • Activity Stress Management 01:00:00
    • Stress case study – NHS Hospital Trust 00:40:00
    • Verbal violence at workplace- A reality from Pakistani context 03:00:00
    • WVT Quiz 00:45:00

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