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Last updated:
September 21, 2023
Duration:
4 weeks
This course includes:
4 weeks
Badge on Completion
Certificate of completion
4 weeks
Description
Whether you work in higher education, business, government, a library, retail, manufacturing, or anywhere, it is not easy dealing with the public—or even coworker. A workplace may be any location either permanent or temporary where an employee performs any work-related duty. Workplace violence is any physical assault, threatening behaviour, or verbal abuse occurring in the work setting.
Know the Warning Signs
Some people commit violence because of revenge, robbery or ideology – with or without a component of mental illness. While there is no way to predict an attack, you can be aware of behaviours in coworkers that might signal future violence:- Excessive use of alcohol or drugs
- Unexplained absenteeism, change in behaviour or decline in job performance
- Depression, withdrawal or suicidal comments
- Resistance to changes at work or persistent complaining about unfair treatment
- Violation of company policies
- Emotional responses to criticism, mood swings
- Paranoia
- Define workplace violence
- Recognize the risk factors associated with workplace violence
- Recognize some strategies to prevent workplace violence
- Nurses and doctors
- Hospitality staff
- Stock exchange brokers
- Bank Cashiers
- Railway Staff
- Construction managers
- Facilities Managers
- Teachers and headteachers
Course Curriculum
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- WV- Introduction 00:25:00
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- WV- Workplace Violence 00:30:00
- WV- Types of Workplace Violence 00:50:00
- WV- Leadership Review 03:00:00
- WVT Quiz 00:45:00
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OpenCoursa
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