To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.
Much of what is most important about management is interpersonal, how we deal with others. Awareness of our own and others’ interpersonal skills can help us enormously in dealing with the work tasks we are responsible for.
Course learning outcomesAfter studying this course, you should be able to:
- Recognize the importance of interpersonal skills
- Describe how good communication with others can influence our working relationships
- Outline the roles we play in our workgroups and teams.
- Communication 00:30:00
- Relationships 00:45:00
- Roles 01:00:00
- Conclusion 00:05:00
About the instructor